Refund policy

REFUND POLICY Thank you for shopping at Chilling Art. We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we're here to help. 1. Returns & Refunds You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. 2. Shipping Costs You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  3. Contact Us If you have any questions on how to return your item to us, contact us using the information below: - Business Name: Chilling Art - Support Email: contact@chillingart.com - Phone Number: +212693895430 - Business Address: Al massar, Marrakech, Morocco